Thank you for shopping with Mojer. We take great pride in the quality of our products and the care with which they are packed and shipped. Please read our Refund & Return Policy carefully before making a purchase.
All purchases made through Mojer are final.
We do not offer refunds, exchanges, or cancellations once an order has been placed and confirmed.
Please ensure you review your order, address, and product details carefully before completing your purchase.
Due to the nature of our products and for hygiene, safety, and quality assurance reasons, returns are not accepted.
Once products leave our facility, they cannot be resold or repackaged — therefore, we are unable to accept returns under any circumstances.
We take utmost care in packaging your order to prevent damage during transit. However, if you receive a damaged, defective, or incorrect product, please follow these steps:
Contact us within 24 hours of delivery at info@mojer.in with your order number and clear photos/videos showing the issue.
Once verified, our team will assess the claim and may offer a replacement or store credit, solely at our discretion.
Claims made after 24 hours of delivery will not be accepted.
Please note that minor variations in color, texture, or packaging may occur and do not qualify as defects.
Orders cannot be canceled once they have been confirmed and processed.
In rare cases where cancellation is possible (before dispatch), please contact us immediately at info@mojer.in.
Approved cancellations, if any, will be eligible for store credit only, not a monetary refund.
Please ensure that all shipping information provided is correct.
Mojer will not be responsible for non-delivery, delays, or lost packages due to incorrect or incomplete shipping addresses.
If an order is returned to us because of an incorrect address, additional shipping charges will apply for re-dispatch.
Mojer reserves the right to make exceptions to this policy in specific cases (for example, product recall, wrong item sent, or confirmed quality issue).
Any such exception is at our sole discretion and may involve replacement or store credit — not a refund.
For any issues related to damaged or defective products, or questions regarding this policy, please contact our Customer Support:
📩 info@mojer.in
🏢 MoJeR, Villa no.2, SHANGRI-LA VILLAS, Pipe Line Rd, Jeedimetla, Hyderabad, Telangana 500067
📞 +9192814 36269
By completing a purchase on our website, you acknowledge that you have read, understood, and agree to this Refund & Return Policy.
